USAGE POLICY
West Winds Web Design has a responsibility to protect each of our clients and provide the best service possible. The West Winds Web customer is expected to have a basic knowledge of how the Internet functions, the types of use which are generally acceptable on the Internet, and the types of use which are to be avoided. Common sense is the best guide as to what is considered acceptable use. Also common sense is the rule when uploading files during high traffic usage times on the Internet. West Winds Web Design offers space for your site on our servers and has nothing to do whatsoever with your access to reach our servers or the time it takes to upload, etc. The following guidelines were designed to ensure these services.
CONTENT
All services provided by West Winds Web Design may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State, or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secrets and other statutes, violation of U.S. export restrictions, harassment, fraud, trafficking of obscene material, drug dealing, and other illegal activities. The subscriber agrees to indemnify and hold harmless West Winds Web Design from any claims resulting from the use of the service that damages the subscriber or any other party.
NOTE: Pornography and sex-related merchandising is prohibited. This includes sites that may infer sexual content, or links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited. A few examples of non-acceptable content or links. West Winds Web Design will be the sole arbiter as to what constitutes a violation of this provision.
BILLING POLICY
West Winds Web Design only accepts credit card payments. Hosting and domain registrations fees are due in full upon contract agreement. If your account has been removed due to non-payment, a $50.00 reconnection fee will need to be paid plus all monies due to make your account current. Our plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account. Refunds for domain registration, if we perform the domain registration service for you, are NOT available under any circumstances. Any requests for cancellation must be received in writing via email, regular mail or fax. Cancellations over the telephone are not accepted. West Winds Web Design does not refund for less than a 30 day period so if you choose to cancel, the beginning of the next month will be considered your cancellation date. West Winds Web Design requires any site cancellation to be informed in written notice at least 14 days before the first day of the month. If you cancel service with less than 14 days notice or after the due date, West Winds Web Design will charge the monthly fee for the following month. These policies are subject to change without notice. West Winds Web Design reserve the right to refuse service to anyone or to deactivate any account at our sole discretion.